There are very few companies that are providing communication solutions to the incarceration facilities and still managing to make the world a safer place for all. Securus Technologies is one of them.
The company has been able to build a reputation for itself. This is due to the effort of each of its employees. In fact, safety has become a part of the DNA of each employee of Securus Technologies. They claim that every week, a new product is launched, or a new modification or addition is made to its existing products.
I am well aware that this is the result of the feedback which they receive from their customers, who are primarily the jail and prison officials. This indicates how seriously they consider the needs and requirements of their customers and strive to provide them the same accordingly.
In addition, this is the only company that I have come across that provides free access to its customers to visit their center and see the new products and understand their working accordingly. In fact, both current, as well as prospective customers are welcome there.
Securus Technologies is well aware that unless the customers are aware of the products as well as their salient features, they cannot use the products properly and get optimum benefits out of them. I have come across emails and formal letters in which jail authorities have asked Securus Technologies about their covert features. This has helped them in their ongoing investigations of various cases.
In addition, these products have helped the jail authorities in identifying the corrupt jail officials. These devices help in nabbing such culprits red-handed. Many times, search warrants are issued against them due to these products provided by Securus Technologies. In this way, the facilities have become a safer place for all.